We are committed to the health and wellness of your family’s future and we want you to commit to that goal as well! Orders can be cancelled for a 100% refund up to 7 days prior to the start of your program. For cancellations up to 4 days prior to the start of your program, First Spoons™ will refund 50% of the program cost. Within 4 days of your program start date, no refunds will be issued; however, you can put your order on hold to start/resume at a later date, or have it sent to someone else.
Refunds will not be issued for delays that are the result of factors outside of First Spoons™ reasonable control, including but not limited to weather and traffic. If we cancel your delivery, you will be notified by email, and the number of meals canceled will be automatically added to the end of your program. If this does not suit your schedule, please let us know and we will do our best to find a better arrangement. Thank you for your understanding!